Answer: iPhone users (49% of users do!)

Questions:

1. What might explain this difference between iPhone and Android users?
2. Are you/will you be more comfortable paying bills through your mobile phone or via physical means, such as check or cash? Explain.
3. Do you think there is an additional cost to paying your bills through a mobile app? 

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Behind the numbers (Fiserve Household Billing Survey):

Interestingly, iPhone users were significantly more likely to use mobile bill pay than Android users (49 percent to 38 percent respectively). In terms of demographics, millennial respondents and those with annual household incomes between $50,000 and $99,000 are most likely to use the service. However, every income and age group increased mobile bill pay usage between 2014 and 2015, with those making less than $50,000 per year nearly doubling and the number of baby boomers paying through mobile increasing by 125 percent.

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About the Authors

Danielle Bautista

Danielle is a native of Southern California and a recent graduate from the University of Maine, where she braved the frigid winters—a feat in and of itself—and earned her Bachelor's degree in International Affairs. She has a passion for working with non-profit organizations and serving populations in underprivileged communities. When Danielle isn't writing NGPF blog posts, spearheading various outreach projects, or managing contests and flash surveys, you can find her doing some sort of outdoor activity, learning a new hobby, or cracking what she thinks are witty puns!

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Tim Ranzetta

Tim's saving habits started at seven when a neighbor with a broken hip gave him a dog walking job. Her recovery, which took almost a year, resulted in Tim getting to know the bank tellers quite well (and accumulating a savings account balance of over $300!). His recent entrepreneurial adventures have included driving a shredding truck, analyzing executive compensation packages for Fortune 500 companies and helping families make better college financing decisions. After volunteering in 2010 to create and teach a personal finance program at Eastside College Prep in East Palo Alto, Tim saw firsthand the impact of an engaging and activity-based curriculum, which inspired him to start a new non-profit, Next Gen Personal Finance.

More posts by Tim